We brought John in to help the Senior Management Team develop a strategy to take our business forward and deal with significant change. The two sessions exceeded all our expectations; we reached new insights and developed a plan to move our business forward. We now refer to those workshops as John’s sessions.
Laura Bell – Operations Manager, Next Step, Newcastle
Andy. Just a quick if slightly belated note to thank you for your involvement in this year’s Van Excellence events. We are very grateful for your support and your contribution was very well received by our delegates. You are probably aware that we ask attendees to provide us with feedback on all our sessions and I’m pleased to say your presentation was rated at a fantastic 95% (top of the class!) Once again, thank for your support and I look forward to catching up soon.
Mark Cartwright CMILT – Freight Transport Association
In 22 years of service this was simply the best training session I have ever been on thought-provoking and practical tools I can use in my role as a manager.
Lisa Tiling – HR Manager HM Prison Service
Not having received any details regarding what this course detailed in advance, I must admit to having attending feeling quite sceptical. These less ‘traditional’ courses often just seem like box ticking exercises and I often struggle to see there relevance to me as an NWL employee. However, in this case I feel compelled to contact you ,to tell you that it was excellent. The trainer was not only a passionate and engaging instructor but he is also clearly very knowledgeable in this field. I learnt so much in this session , which will not only benefit me as an employee but I can take with me to improve and understand more about myself and others and I will definitely be recommending this to any of my colleagues who have yet to attend this course.
Kim Pearse – Northumbria Water
John’s attention to detail and delegate care are exceptional. I have learned so much from all the leadership sessions. I left with a new confidence in my ability and inspired to make a difference.
Gary Power – Area Manager for After Sales Scania GB
I attended the Personal Resilience training last week and I just wanted to advise you that we all were very impressed with the content and delivery and have come away with some positive ideas for change. We are all trying to drink more water and I am trying the seed mix recipe, so hopefully we will see some good results. Unanimous conclusion was that it was a fantastic course.
Janet Bourne – Essex & Suffolk Water
Our customer service improvement programme was delivered to over 400 staff across our entire UK network. John delivered every session with passion, enthusiasm and inspired our staff to develop a strategy to improve customer service.
Alison Pratt – HR Manager Scania GB
John developed and delivered our bespoke Management Development Programme to all our Locality Managers. It has been a resounding success. All our managers gave glowing feedback about each of the sessions and I know they have grown in confidence as managers. I have witnessed a more professional approach and maturity in our managers following their development.
Rita James – HR Director Alternative Futures
The most powerful and heart warming session I have ever had the privilege to attend. John’s knowledge is second to none and his passion and belief in the subject matter is inspirational.
Simon Ward – Educational Psychologist Sefton Metropolitan Borough Council