Covid-19: We thank all our customers for their support and understanding at this difficult time.

ADVICE DUE TO COVID-19

Covid-19 Advice

Given the clear instructions from the government regarding Covid-19, we have asked all our instructors to stop giving driving lessons with immediate effect. We are sorry for the inconvenience and we will resume operations as soon as it is safe to do so.

Every day in the United Kingdom, 4,100 people turn 17. And while the UK has been in lockdown, 4,500 driving lessons have had to be put on hold, every day. That’s a lot of lessons to get through and a lot of new learners to teach. 

When RED restarts, we will be prioritising the allocation of any space in our instructors’ diaries to those RED customers who have pre-paid for lessons in advance of that restart.

You can become a pre-paid customer by purchasing a PRIORITY PASS VOUCHER here, which means that you will be front of the queue to book driving lessons as soon as it is safe to do so.

Your voucher will also give you free access to our award winning Road Brain Trainer, which is proven to boost your chance of passing the practical driving test by 14%.

a) As a Priority Pass voucher holder, you’ll also have access to our best introductory driving lesson prices and course package discounts.
b) Priority Pass Vouchers must be redeemed within 6 months of RED Driving Lessons commencing following the Covid-19 lockdown.

FIND OUT MORE ABOUT OUR PRIORITY PASS HERE

As the lockdown continues, we’re undergoing preparations at RED to ensure a fast re-start for our learners. When lessons are allowed to resume, we’ll be taking a number of steps to ensure the safety and comfort of our students and instructors.

The steps we’re taking to ensure your safety

PPE

RED instructors will follow industry best practice on PPE requirements on every lesson

Vehicle sanitisation 

RED instructors will prepare the car and wipe down the steering wheel and other controls before every lesson

Additional training

RED Instructors will be specifically trained in how to reduce viral contamination and best practice for operating a safe driving lesson

Learner and instructor safety

Every customer will be asked to declare that they are symptom free

We will of course endeavour to support any learner in the ‘critical worker’ category and will do all we can to help them qualify. Please email us for help at: billingham.serviceteam@go-red.co.uk

Please support the government’s campaign to contain the spread of Covid-19 as outlined here: https://www.nhs.uk/conditions/coronavirus-covid-19/

We would encourage our customers to continue to prepare for the time when test centres re-open and there are a number of online resources, such as RED’s Road Brain Trainer which is free for all RED learners and is proven to help with driving test knowledge and improve driving skills.

Due to extraordinary circumstances created by the Covid-19 pandemic, please be aware that we will of course honour any RED gift voucher that was still valid on 1st March 2020. All vouchers still valid on that date will remain valid until 1st October 2020 regardless of when they were purchased.  If the crisis is not over by that point, we may extend the validity further. We appreciate you buying RED vouchers and look forward to helping the recipient of the voucher achieve their goal.

Please note that both Theory and Practical testing have been suspended and details can be found here: https://www.gov.uk/guidance/coronavirus-covid-19-driving-tests-and-theory-tests/

Why not give us a call

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