Quite simply, the workplace can be a far better place to be if you consciously sprinkle your communication with positive feedback. Good communication in the workplace is often sabotaged by too many unconfirmed assumptions. When people sense that their feelings and needs are valued – and heard – it immediately helps to reduce tension, aggression and hostility, opening the door for peaceful resolution.
By the end of the course participants will be able to:
This course is designed for managers, executives and all other staff whose role requires them to interact or communicate effectively with others. This is a highly participative course, with content tailored to the needs of your organisation.