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Effective Communication Course (1 Day)

Course Description

Quite simply, the workplace can be a far better place to be if you consciously sprinkle your communication with positive feedback. Good communication in the workplace is often sabotaged by too many unconfirmed assumptions. When people sense that their feelings and needs are valued – and heard – it immediately helps to reduce tension, aggression and hostility, opening the door for peaceful resolution.


By the end of the course participants will be able to:

  • Apply a number of learned skills to help communicate more effectively in the workplace
  • Build confidence and trust to aid open and free communication with others
  • Remove barriers to positive communication
  • Communicate better, verbally and non-verbally
  • Develop better relationships through listening
  • Deal more effectively with conflict in the workplace

Who Should Attend

This course is designed for managers, executives and all other staff whose role requires them to interact or communicate effectively with others. This is a highly participative course, with content tailored to the needs of your organisation.