Client Relationship & Acquisition Manager

Job Specification

Relationship & Acquisition Manager will represent the DRM business with all new and existing clients delivering the brand promise, product propositions and services. Key attributes required for the role are:

To be a self-starter focused on the fast growth objectives of RED’s Fleet Training business.
To be responsible for a portfolio of clients with targets to grow new and existing revenues from the DRM products and services portfolio.
To be able to “hit the ground running” and to co-ordinate planning, development and implementation of tasks simultaneously.
To have the ability to generate new business from existing client relationships along with winning new client business and this will be a key measure of success of the job holder.
To have a keen attention to detail and be able to manage complex relationships at all levels.

Responsibilities

There are 3 key responsibility areas as follows:

1. Planning and Development

develop exceptional relationships with the client base and internal stakeholders.
promote the wide and growing portfolio of products and services to all clients.
achieve and look to exceed revenue and profit targets.
promote the RED DRM brand to drive additional commercial opportunities with all clients.

2. Implementation

to sell our services and achieve the sales targets as agreed with the Sales & Operations Director.
to take responsibility for the delivery of products and services and managing all aspects of the client relationship. This will cover the initial sale, account management, client development, administration and invoicing.
to build new client relationships whilst also developing and retaining existing corporate accounts.

3. Retained business

build strong relationships to enhance client retention.
ensuring business products and services are continued and retained contractually.

Key working relationships

The Job Holder will report directly into the Sales & Operations Director and will have regular communication with the following teams:

RED DRM
Head of DRM Training
Wider RED Senior Management
CEO

Skills and experience

The job holder should be able to demonstrate the following key skills and experiences:

excellent written and communication skills.
competence as a sales person, with self-confidence and the gravitas, credibility and ability to present and interact with Senior Management both internally and with existing and potential clients.
be a self-starter who displays a strong sales and customer orientation.
be commercially minded, persuasive and flexible.
be competent in the creation of PowerPoint presentations, tender proposals and use of MS Excel spreadsheets.
be well organised and show attention to detail.
have experience in leading and developing complex projects.
be a do-er/a completer and will be action orientated.
have B2B / corporate sales experience and a track record of target achievement.
It would also be advantageous to have had B2C sales experience and a track record of target achievement in this field.

Further information for consideration:

You will need to travel as required and hold a valid UK Driving Licence.
You will be ‘based’ in our Donnington offices but with some field based and home working.
The annual salary is £32,000 with a bonus opportunity of up to +30% of basic salary.
You will benefit from enrolment in the company pension scheme.
The working week is based upon 37.5 hours and may occasionally include weekends.
There are excellent career progression opportunities including improved remuneration and benefit packages.

RED Driver Risk Management (DRM)

Job Specification

Responsibilities

Key working relationships

Skills and experience

Further information for consideration:

Apply before end of May 2022